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Store Policies :)

What is your return policy?

Due to the unique nature of our merchandise, All sales are final. We do not offer refunds but, we will happily replace any defective clothing items within 14 days of receipt with the same item or an item of your choice.   We will not offer refunds due to customer ordering wrong size or refunds for purchases made using the wrong address. 
When contacting us please include your order number, item name, and send clear photos of the item to thetinyhipstercustomerservice@gmail.com. 
We want to make sure our customers are satisfied and we will try our best to ensure that! Please contact us with any other concerns :)

Please be sure to provide correct shipping address at the time of purchase as refunds will not be provided in this event.

 

4 Great Reasons To Buy From Us:

 

Why did some of my items arrive separately?

Since our clothes are sourced from different suppliers all over the world, in some instances your  items will ship separately and therefore arrive in separate packaging.  It's kind of like Christmas all over again :) 

How long will my order take to arrive?

US 12-20 days

CANADA 16-26 days

ALL OTHER COUNTRIES  20-40 days

Why didn't I receive tracking information yet?

Please check your spam folder if you have not received an email or order confirmation or tracking within 48-72 hours of ordering or contact us at thetinyhipstercustomerservice@gmail.com and we will resend the email. 

How should I wash The Tiny Hipster Clothing?

Items with screen printing, sequins, and/or glitters should be washed as followed:

  • Fill a large basin, tub, or sink with lukewarm water
  • Stir in a mild detergent (not a “detergent soap” — use plain detergent, otherwise some garments will get soap stains)
  • Gently submerge your garments and then swish them slowly from side to side for about five minutes.
  • Rinse with cool water and allow to air dry

Where do we ship to?

We are happy to announce that we ship worldwide! However, we do not ship to the following countries:

HONG KONG

GERMANY

 


 

 

 

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